Live chat that answers for you
miniDesk live chat is a widget you add to your site with one script tag. The AI answers visitors from your own documents, in the language they wrote in, and passes the conversation to your team with a draft when it cannot. It is on every plan, including the free one, and paid plans from $39 a month remove our badge.
How do I add it to my site?
Paste one script tag into your HTML. There is no build step, no npm package and no framework to match. The widget only runs on the domains you list, so a copied snippet does not work on somebody else's site. You choose its accent colour, which side the launcher sits on, the greeting and your logo.
Does the AI reply on its own?
When a visitor writes, the AI searches your knowledge base and past answers and replies within seconds, in the visitor's language. Automation is a switch you control, and every automated reply is recorded in the log.
- Replies within seconds, at any hour
- Answers in the language the visitor wrote in
- Draws on your documents, your website and past answers
- Every automated reply recorded in the log
Pick a question a customer might ask.
What happens when a visitor needs a person?
The AI steps back as soon as a teammate replies or the visitor asks for a human. When your content has nothing relevant, it stays quiet and routes the thread to your team with a suggested reply, in the same inbox as your email and forms.
Is live chat on the free plan?
Yes. The widget ships on every plan. On Free it carries a small Powered by miniDesk.ai line, and every paid plan, from $39 a month, removes it. Upgrading buys more AI conversations and seats, never the chat itself.
One price. All of customer support.
Start free, no card. When you upgrade, every feature is included, rather than a starting point with a list of add-ons to buy.
